Re-define Consultation Service
Sales Process Management
Apart from qualified products and great sales strategies, a clear and effective sales process management is essential to improve your sales performance. We build procedures and guidelines with your team, including leads & opportunities tracking, sales cycle control, sales performance evaluation and business forecast. Assuring a transparent sales process, we aim at improving closing rate and increasing revenue.
Excellent Customer Journey
A satisfying customer experience can enhance product loyalty, as well as the chances of cross-selling and upselling. We build practical customer services procedures according to different scenarios, from on-boarding, enquiry, technical support to complaint handling. We can also provide Chatbot solutions to speed up the response time and automate the general enquiries, reducing the frontline workload and lean workforce.